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Frequently Asked Questions

Q. Where do I need access? How do I choose the right access panel?

A. Ask yourselves these 5 simple questions:

  • Where do I need the panel? Is it for a wall or ceiling?
  • What size do I need? Do I need full body access or just access to turn a stopcock?
  • Do I want a metal door, plasterboard door, plastic panel? What material am I cutting my hole in? Is it out of sight? Does it need to blend into the surround?
  • What frame should I request? Beaded frame or picture frame? Is the area already plastered? If it is then picture frame is advised.
  • Do I need it to be fire rated? Are there other special features required such as special locking? See each products specific data sheets for further information.

Q. I can’t find the access panel I'm looking for.

A. We can manufacture access panels in any size to suit your requirements. Please call us on +44 (0)800 612 9352 to discuss.

Q. I've received my access panel and it's damaged.

A. Please refer to our delivery and returns policy.

Q. How do I fit my access panel? Can I fit it myself?

A. It is very easy to fit our standard sized access hatches. Watch our video for a simple step-by-step guide. All panels have a fitting instructions label on the reverse to assist with fitting.

Your question not here?

Please do not hesitate to call us on +44 (0)800 612 9352 if you need any further help or information.

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